We do have some useful information below, which may answer your enquiry:
If it relates to Shipping & Returns, further information can be found here Shipping & Returns
Our current processing time to dispatch an order from our warehouse is 2-4 working days (Monday-Friday), not including the day the order was received.
I haven’t received a confirmation email and I placed my order over 24 hours ago, what shall I do?
These sometimes go into the spam/junk folders so please check this first and if you still do not have it, do email customer service at email@example.com with your name and we will do our best to track your order.
If it is enquiring about restocks, product information, please email us at firstname.lastname@example.org.